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WG fails
AcE_CSFFCSK Date: Péntek, 2013-06-14, 16:21 | Message # 16
Klán: HAD
Rang: Dandártábornok
Offline
Mostani kis csatám a WG-vel a szokásos kimenetellel.
Az angol nyelvtan nem erősségem de ne azt nézzétek :).
Idézet
Ticket ID QYR-488-91817Category:World of TanksSub-category:Game SupportDear Support!

I have an issue still that is not solved.
I made minimum 2 tickets for this problem and not solved.
I tried to send my whole clan a message.
Lot of my member can't get the message.
I tried to take them out, but there are too many to unselect.

PLEASE MAKE IT POSSIBLE TO WROTE EVERYONE IN MY CLAN!
As a commander and deputy commander too!

This is a serious and important part of the clan system!

Best regards,
George
AcE_CSFFCSK
HAD
Cmd
Replies

  • Alvaro Esperanza 10 June 2013 16:16Greetings Commander,

    Thanks a Lot for getting in touch with us, my name is Álvaro Esperanza and I will do my best to solve your query,

    There are currently some issues with Clans, the devs are aware of it and they are working hard to fix it, but at the moment we do not have any information when the problem will be fixed.

    We also want to remember you that the Clan Wars feature is still in beta, and this eventualities can happen.

    Sorry for the inconvenience,

    Kind Regards

    Alvaro Esperanza "Lorkas"
    Wargaming EU Customer Service Team

    "That is not dead which can eternal lie,
    And with strange aeons even death may die.
    Ph'nglui mglw'nafh Cthulhu R'lyeh wgah'nagl fhtagn." - H.P. Lovecraft


  • AcE_CSFFCSK 12 June 2013 18:57Dear Álvaro Esperanza!

    My problem is the CW site has this issue for months!

    Ticket ID MYO-711-11408
    Ticket ID YMJ-525-98951

    I found these tickets only, but I can remember for that it was a problem in 2011 too.

    The answer is always the same:
    "There are currently some issues with Clans, the devs are aware of it and they are working hard to fix it, but at the moment we do not have any information when the problem will be fixed.

    We also want to remember you that the Clan Wars feature is still in beta, and this eventualities can happen.
    "

    The game and the CW is beta?

    I think the WG should reconsider to make a normal message system.

    It is a day for 3-4 developer. I know because my company makes social sites and normal sites with forums.

    Best regards,
    George
    AcE_CSFFCSK
    HAD
    Cmd


  • Anthony Haugeranvil... Today at 12:53Dear tank commander,

    Thank you for your reply.

    Unfortunately the clan wars (not the game) are still in beta stage.

    We are sorry for the inconvenience caused, hopefully the full release will come soon.

    Have a nice day!

    Kind regards,

    Anthony aka "haugeranville"

    “He who knows all the answers has not been asked all the questions.” 

    « Je ne cherche pas à connaître les réponses, je cherche à comprendre les questions. »
    Confucius

    World of Tanks and World of Warplanes Support Service
    http://support.worldoftanks.eu


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